A Rustic Refresh: Back to Basics at Hu Kitchen

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I’m going to be straight with you guys — despite the decadent meals I detail on this blog, I am not the spry food-partier I once was. I can’t knock back a sleeve of Oreos like in my glory days, or pile on the greasy fried Japanese food without grimly acknowledging that I’ll all too likely to feel it in the morning. More than my inability to stay up late, my reluctance to ever set foot in Murray Hill for anything other than Indian food, or my growing acceptance of Snuggies as appropriate outerwear, the presence of “food hangovers” have signaled my arrival into adulthood. I may continue to stuff my face with funsize Halloween candy bars, but my body will no longer fully support me in that endeavor. It will make its displeasure known, from tummyaches to headaches and more.

I bring this all up because after a recent Saturday grease-fest, I found myself staggering about on Sunday begging for some reasonable grub to rebalance and refuel. I was meeting Jacob for lunch, and though he benefits from an iron-clad constitution, he was more than happy to try out a spot in Union Square I’d had my eye on for a while — the crunchy-granola, hippy-dippy, but still intriguing Hu Kitchen. And lucky for me, it proved to be just the kind of place a recovering foodie needs. File that away for future food comas.

 

First Impressions:

Just to be clear, they do not sell pet food here.

Just to be clear, they do not sell pet food here.

Hu Kitchen’s slogan is “Food for Humans”, which is prominently displayed on the outside of the cafe. The website explains that their focus is on unprocessed food, rather than espousing one particular “-ism” or diet, and this line-straddling approach is evident in the decor. Hu Kitchen struck me as part Chipotle, part Fern Gully, featuring black and steel countertops and flooring mixed with roughly hewn wooden tables and seating made out of tree trunks. At once industrial and natural, the restaurant emphasizes that it doesn’t want to ignore modern society or eating habits, but hopes to reintroduce the notion of natural as normal.

 

Looking back from the smoothie/juice/espresso bar to the other stations at Hu Kitchen.

Looking back from the smoothie/juice/espresso bar to the other stations at Hu Kitchen.

 

Hu Kitchen follows the market/cafe model, similar to Whole Foods, with a number of stations spread throughout the space. A smoothie/juice/espresso bar is positioned as you enter, for quick grab and go, or leisurely sipping at the handful of tables up front. Walking to the back you pass a fridge with prepackaged snacks and drinks (we tried some samples of grain-free chips), before hitting the hot bar, bowl, and prepared food stations. Most of the seating is on the second floor, where you can recline on any of the available stumps (or plastic chairs, if that’s more your thing).

Rustic hewn seating mixed with sleek glass and metal.

Rustic hewn seating mixed with sleek glass and metal. I guess sometimes you just want to sit on a stump.

 

The Food:

The ground rules going in.

The ground rules going in.

While Hu Kitchen doesn’t prescribe to one particular food system, they do have some specific guidelines for their dishes — they only serve natural, unprocessed food, with recognizable ingredients and as much certified organic as they can. The focus is mainly on vegetables, and there are vegan/vegetarian meat substitutes, but you can also get grass-fed beef or free-range chicken. Hu Kitchen’s menu is also largely gluten-free, since they mostly avoid grains, and their food is free of cane sugar — sweetened only with honey, maple syrup, or coconut sugar. I’m telling you all of this to underscore how even with all these seemingly restricting rules, the food I had at Hu Kitchen was flat-out delicious.

 

A sample of Hu Kitchen's prepared foods, from vegetarian to gluten-free and the Venn Diagram space in between.

A sample of Hu Kitchen’s prepared foods, from vegetarian to gluten-free and the Venn Diagram space in between.

When I had initially scoped out the menu (my mama always said a good food nerd is a well-informed one), I had been drawn to the “Bowls” category, which allows you to choose a permutation from 3 different bases and 3 different toppings. But once I actually got there, the wide variety of prepared salads and sides on display in the prepared foods case drew my eyes. Jacob and I tried the Primal Kale Salad (org kale, org goji berry, sesame seed, org apple cider vinegar, unfiltered honey, shallot, garlic mustard powder) and the Curried Sweet Potato (org dried apricot, almond, org egg, scallion, cilantro, cumin, cayenne, turmeric, garam masala), both of which I would gladly hit up again on my next visit. But we decided to trust our instincts and investigate the possibilities of the bowls. I ordered the Root Veg Mash base with Thai Chicken on top, while Jacob went with the Organic Quinoa base with Roasted Wild Mushroom. The helpful staff was eager to point out favorites and explain the extras not mentioned on the menu, like the selection of “toppers” for the bowls, ranging from herbs like parsley and cilantro, to sauces like lime juice and sriracha, and a variety of nuts and seeds.

 

My bowl of Root Veg Mash with Thai Chicken. Great flavors, lousy consistency combo.

My bowl of Root Veg Mash with Thai Chicken. Great flavors, lousy consistency combo.

I ended up topping my Root Veg Mash with Thai Chicken (org coconut milk, turmeric, ginger, lemongrass, cilantro, basil) with more cilantro and lime juice. While I found both of the components of my bowl satisfying, I wouldn’t recommend this particular combination. The problem stems from the liquid content of the chicken, which is served in a coconut milk sauce. The root vegetable mash (sweet potatoes, parnsips, carrots, etc) has the consistency of smooth mashed potatoes, so the hot liquid from the chicken turned my bowl into more of a soup/stew concoction than I had hoped for. However, both the mash and the chicken were incredibly flavorful. I loved the tenderness of the meat, shredded and soft from the coconut milk, with the familiar interplay of woodsy sweetness from lemongrass and the bite of the turmeric and ginger. I would definitely get the mash again with a more solid topping (maybe even the roasted mushrooms Jacob got), since it tasted fresh and sweet, reminding me of the sweet potato casserole my mother serves at Thanksgiving. Adding the acidity from the lime juice topper definitely helped to cut through the richness of the dish, and I could see how adding some seeds or nuts would help to vary the texture.

 

Jacob's Quinoa with Roasted Mushrooms bowl -- a slightly more successful combination.

Jacob’s Organic Quinoa with Roasted Mushrooms bowl — just slightly on the dry side, but a bit more successful combo.

Jacob had a similar problem with his chosen combination, finding the Organic Quinoa with Roasted Mushrooms (shiitake, portobello, button mushroom, carrot, garlic, shallot, thyme) in need of just a touch more moisture. I thought the quinoa was nicely cooked, soft without being too dry, and could see it as a better base for the Thai Chicken (we basically should have swapped combos). The mixture of mushrooms types lent the dish a solid variety of textures, the roasted mushrooms slightly caramelized, with aromatics from the garlic and shallots. The mushrooms are served out of a slowcooker that keeps them stewing in their own liquid, which gave them a nice soft feel and deep flavor.

Both of our bowls came with a small button of Hu grain-free bread, not much larger than an ice cube and resembling pumpernickel in color. I would guess it was made out of some sort of nutmeal or seeds, but I thought it was pretty tasty, if a bit dense. It had the nuttiness of hearty, rustic dark ryes like those from Scandinavia  I dipped it into my slushy bowl, and liked it even better when it had soaked up some liquid.

The portion size was perfect for a nice lunch, although I might opt for a side salad if looking for a more substantial dinner. After the previous day’s foray into grease and sugar, I really appreciated how my meal at Hu Kitchen filled me up without weighing me down. I fully plan on coming back to try out some of the prepared foods, and (of course) I’m interested in looking into some of their grain-free muffins and desserts.

Final Thoughts:

I’ve spoken before about the upsides and downsides of writing of a food blog — the expectation of having opinions on food means that you both get to enjoy being used as a resource, but also have to deal with the assumption that you will know and write about most everything you encounter. Thankfully, after over a year of writing Experimental Gastronomy, I’m still just as passionate about exploring and educating myself about dining and cooking. One unexpected side effect of blogging is how it has made me a literally conscious eater — I try to think critically about what I’m tasting (although I’ll readily admit to mindlessly stuffing my face plenty). Recently, this has pushed me towards being more mindful of what I’m eating day-to-day, as in what is the makeup of the foods I put into my body. I find myself curious about nutrition, food science, and food policy, and while I’m not going off the grid, so to speak (I wish I knew how to quit you, Reese’s Peanut Butter Cups), I love finding places like Hu Kitchen that give me the tools to make better choices about my diet, even if it’s just one meal at a time. It’s nice to go to a place that reminds you that pure, natural ingredients can taste just as good as KFC, and that we shouldn’t be afraid of unfamiliar items like chia, hemp, or nutritional yeast. At Hu Kitchen, you can ease yourself along the spectrum from vegan to paleo to simply gastro-curious, from cashew creamed broccoli to plain ol’ chicken tenders. When you get right down to it, Hu Kitchen truly sticks to their slogan — it’s not fancy, it’s just food for humans.

 

Hu Kitchen

78 Fifth Ave (between 13th and 14th)

hukitchen.com

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Vox Populi: Spuds 2.0 Unveiled at Shake Shack

Although the title implies I’m going to be talking about Shake Shack, I promise that no hamburgers were consumed in the making of this post. After my killer dinner at Peter Luger, I’m letting the dust settle a bit before breaking into beef again. If you’re really curious, I do like the Shackburger, but this time around we’re going to focus on some of the lesser known elements of the menu.

If you haven’t heard, Danny Meyer recently admitted a gap in the Shake Shack menu, a crack in the metaphorical frozen custard concrete of the brand. Granted, he only admitted that flaw by immediately offering a new solution, but who would expect any less from the Sultan of Shack?

The issue: the Shack’s french fries, a quintessential part of any fast food meal, and a topic of some controversy in the food blogosphere. Prominent food writers like Ed Levine of Serious Eats had bemoaned the Shack’s cooked-from-frozen crinkle cuts, limp and generic in the face of Meyer’s ethos of heightening fast food with fresh ingredients and quality service. Personally, I’d never given much thought to the fries at Shake Shack. I’m actually pretty ambivalent about the restaurant on the whole — I know both people who actively dislike it, and some diehard fans who rack up multiple visits in a week. I can vouch that I’ve never had a bad meal there, but I’ve probably only been a handful of times since they opened their first shop in 2004. Casting a more contemplative eye towards the fries, however, I do tend to agree with the critics. As a potato enthusiast, I liked the old Shack fries because of a certain level of nostalgia (they reminded me of the Ore-Ida frozen fries my parents would occasionally serve as a dinner treat), but the truth is that they were substandard given the care put into the rest of the dishes Shake Shack offers. Yes, the crinkle cut fries had merit, since frying from frozen guarantees a consistent level of quality. But it also means that the flavor potential is capped — you’re never going to achieve the freshness you’d get from newly cut potatoes straight out of the fryer.

And so, 9 years after opening, Shake Shack admitted that they really had been listening. As they proudly announced on their website (http://www.shakeshack.com/2013/08/06/fresh-cut-fries-debut-at-ues-shake-shack/), they are, as of last week, serving fresh cut, never frozen, skin-on fries. It was revealed that the Upper East Side location served as the test kitchen, the staff spending countless hours training before opening each day. Right now you can only get the new fries at the UES branch, leaving a strange potato-paradox of past and present iterations coexisting in Manhattan, the crinkle and the fresh-cut fries simultaneously available with only a cross-town bus ride between them.

As it happens, despite living on the UES for 3 years, I’d actually never been to the Shake Shack up by me (I’ve visited their Upper West, Times Square, and Madison Square Park locations), so this seemed like the perfect opportunity to check out my local shop and be overly judgmental about some side dishes.

 

First Impressions:

The familiar logo at the entrance to the UES Shake Shack.

The familiar logo at the entrance to the Upper East Side Shake Shack.

The UES Shake Shack is on 86th Street between 3rd and Lex, so it’s nearly impossible to avoid walking by unless you’re a hermit who never leaves the neighborhood. The entrance features the familiar prominent plate glass windows, metallic lettering, and green neon fixtures of the rest of the chain’s locations. The restaurant itself is below street level, along with the outdoor plaza next door, which is technically open to the public but seems pretty much exclusively used by Shake Shack customers. Inside you’re greeted with the same pseudo-industrial aesthetic I noticed at BurgerFi — plain planks of wood siding and tables, green plastic chairs, and cool metal surfaces.

Looking down into the public plaza that also serves as an outdoor dining  area.

Looking down into the public plaza that also serves as an outdoor dining area.

The restaurant was in full-on fry propaganda mode. Outside, the windows had signs announcing “fresh cuts,” and the normal burger-shaped neon sign had been swapped for a new icon displaying a cup of fries. Inside, all of the employees were decked out in brand new green shirts with the same fry-cup design, topped with the caption “We Heard.” The Specials chalkboard near the menu featured the following message (note the hashtag), and there were announcement flyers detailing the new fries prominently displayed near the registers.

Did we mention we have new french fries?

I’m not sure if you knew, but Shake Shack has new fries.

No seriously, they're brand new.

No seriously, they’re brand new. But they’re keeping it kind of on the DL, hush-hush, you know?

I figured that as long as I was being adventurous, I might as well take a chance on Shake Shack’s vegetarian option, the ‘Shroom Burger, to make sure I ingest as many fried foods in one sitting as possible. Luckily, Jacob was there to split my order of fries, and he also opted for a non-hamburger item, choosing the Chicken Dog with Shack-Cago style fixings. Post meal, because somehow we weren’t totally stuffed, we also split a Single Concrete of Vanilla/Chocolate swirl with Chocolate Truffle Cookie Dough.

 

The Food:

Our overflowing tray of the new fries -- golden-brown, crispy, and a major improvement.

Our overflowing tray of the new fries — golden-brown, crispy, and a major improvement.

First things, first — the fries. In my review of BurgerFi, the french fries ended up being the standout dish of the meal — my preferred medium-cut with good crisp and a bit of skin still on. Shake Shack’s new fries are very much of the same spirit, except thinner-cut. They completely lived up to the advertising copy — thin, starchy, salty, with obvious skin on at least one side of each fry, and a discernibly fresh potato flavor. None of the fries were limp or soggy, nor did I find any blackened burnt sticks, an impressive feat given the relative inexperience of the kitchen. Our generous portion seemed to be the norm as I watched other orders being filled, and because the fries are now thinner, I think it’s better bang for your buck than the chunkier old crinkle-cuts. Overall, I was impressed by the consistency of the fries, and the streamlined service the staff at Shake Shack had already conformed to — they had upwards of 5 people working the fry line during my visit (only a few days after initiating Operation: New Fries). It’s definitely a positive change for Shake Shack, especially because it’s more in line with their ethos of conscious fast food.

The fry line in action -- there are at least three people farther down the row working the friers.

The fry line in action — there are at least three people farther down the row working the friers.

The 'Shroom Burger, a vegetarian, if not exactly "lighter" option at Shake Shack.

The ‘Shroom Burger, a vegetarian, if not exactly “lighter” option at Shake Shack.

Unfortunately, I think there is still room for improvement in the vegetarian section of their menu. The ‘Shroom Burger (Crisp-fried portobello mushroom filled with melted muenster and cheddar cheese, topped with lettuce, tomato and ShackSauce) came out looking like a thick hockey-puck of crispy fried breading, like someone had tried to surreptitiously replace a beef patty with a monstrous mozzarella stick (on second thought, that doesn’t sound half bad). Although it plainly states on the menu that it’s a fried mushroom, in my head I had just skipped over that fact, imaging a vegetarian take on a Midwestern Juicy Lucy (a burger stuffed with cheese) with the portobello meat as the main attraction. The ‘Shroom comes with the same fixins’ as a regular Shackburger, and I while found the trademark Shacksauce paired well with the salty layer of fried crust,  I felt the sauce’s tanginess clashed with the mushroom flesh once I made it deeper into the patty.

Biting into the 'Shroom Burger, you're met with a oozing onslaught of hot cheese. Delicious, but slightly dangerous .

Biting into the ‘Shroom Burger, you’re met with a oozing onslaught of hot cheese. Delicious, but slightly dangerous .

As Jacob had warned, biting into the fried ball yielded a cascade of gooey molten cheese, so proceed with caution lest you burn your tongue. The muenster and cheddar were a great combination — once I was past the middle of the patty, and had mostly leftover cheese and naked mushroom flesh, that’s when I thought the dish really succeeded, with a strong flavor from the portobello shining through. Ultimately, I found the breading merely a distraction from the merits of the burger, unnecessary especially considering the lovely potato bun that Shake Shack uses for its sandwiches. The breading was salty and overwhelming, distracting from the inherent umami combination of the mushroom, tomato, and cheeses. I’d rather Shake Shack take their Shackburger and just sub the beef for a couple portobello caps, or even make a ground up mushroom burger and stuff that with cheese, rather than hiding the pleasure of flavorful fungi behind a mask of crowd-pleasing battered breading.

The Chicken Sausage Dog, piled high with all the Shack-Cago trimmings.

The Chicken Sausage Dog, piled high with all the Shack-Cago trimmings.

Jacob seemed to enjoy his Chicken Sausage Dog (Shake Shack chicken, apple and sage sausage), which was topped with the Shack-cago Dog fixings (Rick’s Picks Shack relish, onion, cucumber, pickle, tomato, sport pepper, celery salt and mustard). I thought the sausage itself was great — don’t expect it to taste like a hot dog, and you’ll be pleasantly surprised by the interplay of the sweet apple and the earthy, herbal sage. I found the toppings to be a bit overwhelming, however. Maybe I’m just a fuddy-duddy when it comes to hot dogs — gimme some ketchup, maybe some mustard, and I’m all set. Here I was disappointed by how the pickles and celery salt overpowered the subtle sausage flavors with their intense vinegar bent.

Our swirled Vanilla/Chocolate Concrete with Chocolate Truffle Dough. Take that, Dixie Cup!

Chocolate custard with dark chocolate truffle pieces — proof positive you can never have too much chocolate.

I feel like I barely have to give a review of the Concrete, because most of the time I find Maggie + ice cream = immense satisfaction, and this is just another proof of the validity of that equation. But I do think I should mention that while BurgerFi wins the french fry race in my heart (because of their slightly thicker-cut fries), Shake Shack has a lock on the frozen custard competition. Both the vanilla and the chocolate flavors were smoothy, creamy, and tasted exactly like what they claimed to be (some might think this would be obvious, but some frozen dessert shops, like Tasti D-Lite, offer vanilla and chocolate flavors that are somewhat different, but definitely don’t taste like a chocolate bar or a vanilla bean. It’s more of a “flavor A” or “flavor B” scenario). The texture of Shake Shack’s custard is somewhere between Mr. Softee’s soft-serve and Rita’s frozen custard. The Chocolate Truffle Cookie Dough was misleading, because it seemed just like small chunks of chocolate truffles (I’m pretty sure truffles aren’t baked anyway, so using the term dough seems unnecessary), but regardless of nomenclature, they were delicious —  rich, dense, dark chocolate, just chewy enough to linger on your tongue as the custard melted away. My only complaint is that the truffle pieces were few and far between — I could have doubled down on those truffles, easy-as-pie (or custard, I suppose).

 

Final Thoughts:

Shake Shack’s empire is expanding exponentially these days, with new locations popping up both around the country (Washington DC and Boston this summer, Las Vegas in 2014), and around the world (London and Istanbul in just the past few months). With all of this growth, it’s gratifying to see that the company is still looking for new ways to improve their offerings. It still makes a difference what people are saying about their food, beyond focus groups and market tests. Will these french fries ever win a worldwide competition? Hardly — you’re better off checking our Pommes Frites down in the East Village if you want some hardcore fry action. But if you’re in Shake Shack, contemplating your options, pick up a side order — they’ll put Mickey D’s fries to shame.

I don’t doubt that once Shake Shack rolls out these new fries to all their locations, there will hardly be the same level of quality assurance. But the initial impulse comes from the right place. Yes, this is a fast food chain, yes, it’s a corporate monolith (although not faceless like McDonalds, thanks to Danny Meyer), and yes, there may even be a bit of disappointing discarding of principles in the face of business decisions (such as Chipotle’s new investigation into using antibiotic-treated meat). But for now, as Shake Shack is so proudly shouting out to the world, what the people want, the people will get. Maybe if we use our mouths as more than hamburger-receptacles,  it could lead to more changes, like a few more vegetarian options on the  menu. Danny Meyer’s aiming to empower, so  speak up, the Shack‘s all ears.

Shake Shack

(Multiple locations, new fries only at 154 E. 86th St)

http://www.shakeshack.com/

Munching Via Multiple Choice: BurgerFi Review

Let’s switch things up a bit by talking about fast food, or rather, the concept of “fast casual.” The rise of the “fast casual chain” is a recent trend that is having a major impact on the food industry. The term refers to restaurants that straddle the line between fast food and  sit-down dining, such as Chipotle, Panera, or Cosi. There’s no table service, but the meals are supposedly made with a little more TLC (and attempted nutritional value), and with a slightly higher price tag, so the customers are meant to feel a bit classier than when they order a Double Down at KFC (if you don’t know what that is, the internet is calling your name).

Business at these chains has skyrocketed in recent years, leapfrogging over formerly popular sit-down restaurants like Applebee’s and Olive Garden as well as cheaper spots like McDonalds and Wendy’s. In fact, the trend has led to an embrace across the board of the “Chipotle Effect” — where fast food chains are remodeling their menus and their venues in order to reach up into the fast casual market. For example, Wendy’s latest revamp designs have ditched the carpet and hokey red roof for sleek industrial design that seems a bit like our favorite burrito store (http://www.huffingtonpost.com/2011/12/20/wendys-redesign-fast-food-restaurant_n_1159108.html#s557410&title=New_Seating_Arrangements). And if you poke your head in a few McDonalds chains in Manhattan, I think you’d be surprised by the dark wood and lounge seating. I couldn’t tell you the last time I saw a Ronald McDonald statue — clearly bright yellow and red proved too garish for the new Mickey D’s.

Not all of the “Chipotle Effect” is superficial, however. By focusing on the caliber of its own ingredients, Chipotle has led the charge on more ethical sourcing in general. There is a growing shift towards transparency of what goes into our processed fast food, so while that carnitas burrito might not do wonders for your waistline, at least you know the pig you’re eating was grass-fed.

I couldn’t help but think about all of this when I visited BurgerFi this weekend, the newest burger chain to hit Manhattan (and only a block away from my friends’ apartment!). I would wager that BurgerFi considers itself in the fast casual category, and although the company is based in South Florida, a quick glimpse around the first NY location may strike a customer as remarkably familiar. BurgerFi also focuses on locally-sourced, natural ingredients and eco-friendly policies, touting their recycled napkins and “chairs that are made from recycled Coke bottles.” Check off the modern design, check off the trendy organic-focused attitude, but how does BurgerFi fare in the most important measurement — satisfying four hungry customers for lunch?

 

First Impressions:

The view from the sidewalk: gray metal and bright colors.

The view from the sidewalk: gray metal and bright colors.

From the sidewalk outside, BurgerFi is most reminiscent of a retro-fitted garage, featuring a wide-open dining space with a counter against the back wall. Not to disparage the creativity of the architect, but there were some pretty striking similarities to the Shake Shack aesthetic, a branch of which lies only a few blocks away on 86th St. The decor was very industrial, featuring lots of corrugated steel and neon on the outside with wood tables inside and chic lightning fixtures. There is coke-bottle manufactured  outdoor seating under a metal awning, and a couple larger communal tables to go with the small two-tops and four-tops inside. Between the restaurant design and the categories of the menu (burgers, dogs, fries, and frozen custard), the similarities to Shake Shack seemed to be adding up fast.

The service counter way at the back of the restaurant.

The service counter way at the back of the restaurant.

BurgerFi does win points for its service. The location only opened up last month, so the employees were still very enthusiastic, even at noon on a Sunday. Laura and I got free samples of the frozen custard while we were waiting for the rest of our lunch crew, and when we approached the counter the employees had a call and response cheer at the ready “Welcome to BurgerFi!” “Where everything’s natural!”

The two large communal tables, and smaller, more private options behind them.

The two large communal tables, and smaller, more private options behind them.

Like a few other fast casual chains, after ordering at the counter, you’re given a numbered buzzer that goes off when your order is ready. You then have to go up and claim your order. It went pretty smoothly for the four of us, although Laura was stuck waiting for slightly longer because she had ordered the “bucket of fries” (actual name) for us to all share.

The Food:

Besides being natural (and eco-friendly), BurgerFi’s game seems to be the multiplicity of choice. You can build your own burger (or hot dog), or choose from their menu of preset combinations, but you get 2 free toppings with those and can then add more, at additional cost. BurgerFi also offers fries and onion rings, cupcakes, beer and wine, and at least at this location, they have those ridiculous Coke machines were you can combine as many different soft drinks as you desire. We didn’t get them, but I spotted an order of onion rings on a nearby table and they looked absurd — not the thin, namby-pamby onion rings at Burger King, but thickly breaded, full-on half a layer of onion width rings, like someone had made a miniaturized Bloomin’ Onion.

Oh, the endless possibilities of soda combinations.

Oh, the endless possibilities of soda majesty.

I wanted to have the authentic experience for my first foray in BurgerFication, so I opted for the straight up BurgerFi Burger, but I was also intrigued by their VegeFi Burger, which is a quinoa-based patty, and the Brisket Burger (as we all know, I do love me some brisket).

Again, like Shake Shack, the standard BurgerFi Burger is a double patty, but I went for the single burger since I was planning on ordering a shake and sharing fries with the table (I aim for the barest minimum of restraint). My burger arrived in a wax paper sleeve, the BurgerFi name branded into the potato bun. It was about the same size as a regular fast food burger (and my Burger Joint burger), and cooked to about the same medium temperature. The bun was slightly firmer than the one at Burger Joint, which I appreciated, since I’m not a fan of accidentally Hulking-out and turning my burger bun into a Wheat Thin. The standard toppings are  lettuce, tomato and the BurgerFi sauce, which seemed to be the same basic Thousand Island dressing style sauce you see on the Big Mac or the Shackburger. It was a pretty straightforward burger, and was the least favorite part of my meal. Not that it was bad or unappetizing — it was not too overdone, cooked so the meat was still a little tender (although not particularly moist), and the ingredients were clearly fresh (including the tomato, which had actual flavor). It just wasn’t anything beyond a solid beef burger.

Talk about brand recognition.

Talk about brand recognition. 

However,  I think in terms of getting the most bang for my buck, it’d be better to build my own burger or go for some of the more intriguing add-ons, like blue cheese and Peter Luger Steak Sauce, or even go Bobby’s Burger Palace style and get potato chips on my burger. I have my own preferences and predilections when it comes to burgers. There are times that I’m looking for a real meat-forward experience (oy, the phrases I come up with for this blog), and in that case I’m going to probably throw out a little more cash for a burger I can order medium-rare, like hitting up Five Napkin Burger or even Jackson Hole. But when I go to Five Guys or Shack Shack or BurgerFi, I’m looking for what the toppings can add to my overall taste experience, since I can’t modify the burger meat itself. I think during my next visit to BurgerFi I’ll probably try out the Brisket Burger to see how the meat compares before I delve into the land of cheese and toppings.

You can just see the patty through the juicy tomato slice.

You can just see the patty through the tomato slice.

 

I also went with the traditional route for my shake, in order to more fully taste the frozen custard. BurgerFi offers just two flavors of its custard: vanilla and chocolate. I’ve been a lifelong black-and-white shake drinker, so I chose that over the tempting Red Velvet or Peanut Butter shakes. BurgerFi also sells cups and cones of the custard, with a wide array of mix-ins, and the once again similar-to-Shake-Shack-named Concretes, which features custard spun with toppings, like a higher quality McFlurry. Alas, BurgerFi does not have the rotating calendar of special flavors like Shake Shack, but the custard I tried was good enough to come back for, even with plain-jane vanilla and chocolate.

I am curious to see how BurgerFi’s custard business makes out in an area pretty saturated with frozen dessert options. On that block alone you have both 16 Handles and Pinkberry, and there are a few Tasti-D Lites and the Shack itself not too far away, not to mention Emack and Bolio’s just a few avenues down.

Why yes, I would like bonus whipped cream, sprinkles, and extra fudge, please.

My shake, with a superfluous straw.

My shake came with a dollop of whipped cream and sprinkles on top, which was an unexpected bonus at a restaurant with no table service. BurgerFi also takes the time to line the sides and bottom of the cup with chocolate syrup, which allowed me to continue blending it with the custard as I drank it. Well … drink might not be the most accurate verb. Because it was frozen custard, the consistency was closer to a Frosty than a real milkshake. Don’t get me wrong, it was still delicious, and I slurped it down, but I ended up using a spoon, which almost makes me wish I had just gone for a concrete. Overall, the components of the shake were well-blended, and I could still taste the vanilla custard despite the generous application of chocolate syrup, making it a very solid entry into the black-and-white pantheon.

As a devoted french fry lover, I was bound to enjoy the fries regardless, but BurgerFi actually surpassed my expectations with its potato entry. The fries come in regular, large, or the bucket size. The cashier explained that the bucket is intended for four people, so it seemed to make the most sense for all of us to share. (A word to the allergy-prone — a large sign near the counter states that BurgerFi cooks all their food in peanut oil.) And lest you be satisfied with merely well-executed fries, you can also add toppings to your spuds, such as salt & vinegar, parmesan & herbs, or BurgerFi’s homecooked chili.

Our bucket runneth over.

Our bucket runneth over.

Although “bucket” is a bit of a misnomer (carboard tray of fries doesn’t have the same ring), the order came out piled high with medium-cut fries that were well-salted and maintained their crispness as we tore through Mt. Starchmore. Even without the superlative add-ons, BurgerFi’s fries are probably the best I’ve had in a while, beating out the chips at Jones Wood Foundry in both texture and flavor.

 

Final Thoughts:

After a few days digesting my meal at BurgerFi, I still feel pretty confident that I’ll be back soon. Although nothing in my meal was earth-shattering, each piece of my lunch was speedily delivered, well-executed, and satisfying. And BurgerFi definitely tops Burger Joint in terms of price point for a similar meal — my whole meal, including my contribution to the bucket of fries, cost around $12. Despite my initial skepticism at the seemingly overabundance of options at BurgerFi, it’s actually the precise reason I plan on returning. Now that I know the foundation of their menu is solid, but not tremendously exciting, I want to explore some of the odder flavor combinations to see if a larger menu gives a larger return. Truthfully, I usually can buy into the American value of added-options = added value. There’s a time and a place for a curated meal (including my beloved Jim’s Steaks in Philly where you can only get your cheesesteaks made a handful of ways), but sometimes you want the luxury of choice.

That luxury, plus some eco-and-wallet-friendly policies, make BurgerFi a worthwhile local lunch spot. Sure, at first glance they may not stand out from the growing fast casual crowd, but I’ve got no problem with buying a burger I know will settle a bit better in my stomach and on my conscience than a Whopper Junior. Of course, the culinary landscape in New York is always changing, and BurgerFi is just one of a number of national chains finally entering the NY market. For example, LA’s highly touted Umami Burger is only a few weeks from opening their first store on the East Coast in Manhattan’s West Village, so BurgerFi may soon find itself with some stiffer competition.

I guess I’ll just have to take a jaunt downtown and find out. You know, for our collective peace of mind.

 

BurgerFi

1571 2nd Ave, New York

burgerfi.com